Customer Reviews

See what our customers have to say about us.

The Birchwood Credit Solutions team is proud to have received so much positive feedback from our customers. We have created this page in order to share it with you. Do you have a success story that you would like to share with us? If so, click here to send us an email. We’d love to share your Birchwood Credit Solutions experience with others!

Customer Stories

Watch what some of our customers have to say about shopping with us

Helen’s Story

A Second Chance After Bankruptcy.

Rick’s Story

Support During a Difficult Financial Situation.

Shannon’s Story

A Hassle-Free Solution to an Unexpected Problem.

Best experience I've ever had at a dealership, they went through the process before we even began, giving me every little detail and then asking if I wanted to proceed. Then we went through a selection of vehicles, and they really know how to narrow it down to fit your needs! My payments are affordable, I'm in a gorgeous newer car, and my credit will be on its way up to set me for the future. The staff is courteous and very flexible. Thanks Chelsey DaSilva and Birchwood credit, you guys are a life changer!

– Matt Flatt

I had a fantastic experience from application to appointment to searching for a vehicle that fit my life style and budget. I would recommend to anyone that has been turned down from a bank or any other lender hands down! Thank you staff at Birchwood Credit solutions! Shout out to Josh who helped me, even after all was said and done. Still took time to answer my questions or concerns.thnx!!

– Michelle Chapman

Best experience of buying a vehicle!! Did not feel taken advantage of, felt like I was heard, wasn't forced into things I didn't want! Jesse and Barry busted their [butts] for my new buy to work out!!! Amazing!!! Would recommend everyone there!!!! Thank you guys so much!! Have made myself and my daughter 2 VERY happy ladies!!!

– Stephanie Aymont

Great service, fast and simple process. Birchwood helped me to get into a brand new car. Thank you!

– Diana Lurevich

Probably the best customer service I have received ANYWHERE! Allie at the Salter location was incredibly genuine, personable and absolutely no pressure and helped me find exactly what I needed. And Kim the Customer Service Manager went way above and beyond my expectations when I needed it the most! You can tell that Bichwood truly puts the customer first. Thanks again Kim and Allie :)

– Carl Berryman

I am so thankful for the helpful and friendly people who helped us get our new car and trading our old one. Just when we had lost hope of finding what we wanted they helped us and got us the best possible deal! Thanks to all who helped!

– Ashley Overton

We had the pleasure of driving home a great car today thanks to the great people and wonderful service at Birchwood Credit Solutions on Nairn Avenue. We went in with a plan, received great help and drove away with a great car in just a few hours. Thank you all for your hard work and we look forward to future dealings!!!!

– Joel Harder

I was given a decent interest rate and have had no issues with my Nissan Versa OR the company - it has been 3 years.

– Kendra Turl

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