I wanted to share the actions Birchwood has taken to ensure our facilities are clean and safe for you, our team members and the communities in which we service.
We have invested in programs and trained our teams to offer our guests a seamless sales process while following all government COVID-19 regulations.
Birchwood vehicle repair services are available on site with reduced contact between guests and team members. Utilizing key drop boxes, extensive sanitation procedures and over the phone payment means a completely safe transaction for both our guests and team members.
We remain committed to our guests and will continue to provide both sales and service of vehicles to the highest levels of customer experience we set for ourselves. We are here to fulfill our guests’ needs.
Your Safety – In response to the COVID-19 we have taken additional safety measures, following the lead of Canadian and local public health authorities to ensure the safety of you as well as our team members, including:
With these measures, we are committed to the safety and well-being of all guests and team members. Birchwood continues to closely monitor government updates and remains proactive in navigating the developments of COVID-19. For National and local updates, I encourage you to visit the resource links below:
Thank you for your understanding and cooperation during these rapidly changing times. Together, I am confident that we can address the challenges of today as we prepare for the future. We are open for business with adjustments to ensure guests and team members health and safety are the top priority. At Birchwood, Experience is Everything and our dealerships are set and ready to support you through sales or service as needed.
President & CEO Birchwood
Our offices have opened during Manitoba’s first phase of re-opening. We want you to know about the safety precautions we’ve put in place so you can stay safe while you shop:
Our offices have reopened but our buying process is still flexible to accommodate your needs. If you’d prefer to shop from the comfort of your home, you can do so with our Buy From Home program.
When you Buy From Home, you’ll:
Our Financial Managers are available to answer your questions remotely on the platform that works best for you. For your safety, your loan approval, vehicle shopping, test drive and delivery will be 100% contactless. If you’re interested in our Buy From Home program, you can find more information here.
If you need someone to discuss your situation with, please reach out to your Customer Service Agent or call 1-855-537-1545 and leave a message. Alternatively, you can also reach out through our website: Contact Us
We monitor this message box through regular business hours – Monday to Friday 8:00 to 5:00.
Thank you and we are here to help.